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This article was published by a third party (the Anti-Defamation League). To read it in full, please visit the official ADL website: Read...

This research-driven case study explores the digital inequities Arabic-speaking users face when navigating English-dominant government platforms. It highlights challenges such as inconsistent translations, confusing language toggles, and poor right-to-left layout support. Using interviews and usability testing, the study offers actionable UX design recommendations to improve accessibility and user experience, helping bridge language and cultural gaps in public digital service